Q: What skin type do I have ?
A: There are different skin types—normal, dry, oily, and combination. Knowing what skin type you have is important, as you can then choose the best products and treatments to maintain healthy, glowing skin. Dry, combination, and oily are the three most common skin types. Dry skin commonly produces tightness around the eyes and mouth, as well as flaky skin patches around the cheeks. Combination skin has an oily appearance on the nose and forehead but also has dry spots on the cheeks. Oily skin tends to be soft and greasy to the touch, giving the cheeks an excessively gleaming appearance. These examples may help you determine your skin types.

Q: How much skincare is too much ?
A: Skincare is important, but people tend to overdo it. The perfect balance of products should leave your skin feeling hydrated and soft to the touch.

Q: Do your skincare products expire ?
A: Skincare products do not last forever. Once opened, these products have a limited shelf life which runs eighteen (18) months. Also, exposure to air and bacteria over time can break them down.

Q: How long before I start to see results ?
A: Results can vary by individual, what products you are using and how consistent you are with your skincare routine. Here at VSP BOTANICS, we love to under-promise and over-deliver, thus we give a baseline of 2-4weeks for the skin to go from worse to best. Results may be seen sooner than this baseline.

Q: As a dark skinned person, do I need sunscreen ?
A: The answer is yes, yes, yes. Darker skin does produce more melanin, but that only protects you up to a point. Dark skin can get sunburned and develop skin cancer. A good UV sunscreen is critical for all skin types and colour, irrespective of if you work remotely or not.

Q: What is the difference between moisturization and hydration ?
A: Hydration and moisturization are natural partners. While hydrators gives skin a soft and elastic feel which won't last long if the water is able to evaporate, moisturisers creates a barrier on top of the skin, sealing in all of that hydration and preventing it from disappearing. So you definitely need both.

Q: What products can I use for acne-prone skin ?
A: You will need specific ingredients to address acne. Depending on the skin type and severity of the skin issue, we customize products with different ingredients to tackle acne. Products that contain ingredients like salicylic acid or benzoyl peroxide, do help with acne. However, a whole lot more is needed to completely treat the condition and ensure it never returns.

Q: What's the first step in trying a new product ?
A: Before applying a product to the skin, it is important to do a patch test first. You also need to rule out allergic reactions. We also advise you consult with our skincare/beauty team who will make recommendations for safe products to use on your unique skin type.

Q: How can I fix an uneven skin tone ?
A: Uneven skin tone can be caused by a lot of factors, such as uneven distribution of pigment, sun exposure and hormonal changes etc. There are various products like our serum, creams or moisturizers, that can help to even out your skin tone. Buildup of dead skin cells is another possible way of having an uneven tone. If that is the issue, a simple way to even out your skin tone is to exfoliate once every four days.

Q: Do you have distributors ?
A: Yes, we do have distributors in different states in the country and outside the country. Click this link (it'll be inserted when the page creation is in order) and get directed to distributors' page. There you can find the states and countries with our distributors and their contacts.

Q: Why is my serum changing color after a few weeks ?
A: This happens when the product oxidizes. We recommend tightening the lid, and storing in a dark and cool place to prevent this from happening.

Q: How many Anti acne sets do I need to clear my acne ?
A: This depends on the severity and how quickly your skin responds. However, one set will give you a noticeable change.

Q: Do I still need to get the sunscreen since the facecream has spf ?
A: Yes, you do. By using sunscreen separately, you tend to get the full benefit of the coverage the Sunscreen offers, plus an extra layer of protection.

Q: Why am I breaking since I started using the Anti acne kit ?
A: Breaking out is common because of the actives in the Anti acne set. This is called the purging phase, and it occurs when there is an increase in skin turnover, which pushes dead skin cells, clogged pores to the surface. We assure you it is part of the process.

Q: How long does the purging phase last ?
A: The purging phase should last for 4 to 6 weeks.

Q: Why am I getting darker since I started using the lotion ?
A: This occurs when the body is expelling steroids in products used in the past. All traces of steroids need to be expelled, and this can last up to 2 weeks or more, before the skin starts getting brighter.

Q: How long does delivery take ?
A: Below is our shipping time: Within Lagos: 1-2 business days Outside Lagos : 2 -3 business days Outside Nigeria: 3-5 business days

Q: When are you doing a promo?
A: For promo dates, kindly stay connected to us on our social media platforms, as we update our followers whenever we are running a promo.

Q:Can I use the Moroccan soap on my face?
A: Yes, the moroccan soap can be used on the face if you do not have a sensitive facial skin

Q: Can I use the body lotion on my face?
A: No, we do not recommend using the body lotion on your face as the body lotion is specially formulated to match your body skin, not your facial skin.

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